Last updated: October 10, 2026
price ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website, why we collect it, and what you can do about it.
Information we collect
Information you give us. When you fill in a contact form, request a quote, book an appointment, or otherwise get in touch, we collect what you choose to send — typically your name, phone number, email address, service address, and a description of the work you need. Please do not send us payment card numbers, government ID numbers, or other sensitive information through this website.
Information collected automatically. Like most websites, ours records basic technical information when you visit: your IP address, browser and device type, the pages you view, how long you stay, and the site or search that referred you. This is collected through cookies and similar technologies.
How we use your information
- To respond to your enquiry and provide a quote
- To schedule, perform, and follow up on work you have asked us to do
- To contact you about your job, appointment, or account
- To keep records of the work we have done
- To understand how our website is used so we can improve it
- To meet legal, tax, and insurance obligations
We will only send you marketing messages if you have asked for them or are an existing customer, and every one of them will include a way to opt out.
How we share your information
We do not sell your personal information. We share it only in these situations:
- Service providers. Companies that operate this website and our business tools on our behalf — website hosting and platform services, form and booking software, email and text message delivery, analytics, and payment processing. They may only use your information to provide those services to us.
- Subcontractors. Where another cleaner or supplier is needed to complete your job, we share what they need to do the work.
- Legal reasons. Where we are required to by law, or where it is necessary to establish or defend a legal claim, or to protect someone's safety.
- Business transfer. If our business is sold or merged, customer records may transfer as part of it.
Cookies and analytics
We use cookies to keep the site working properly and to measure how it is used. Analytics cookies tell us things like which pages are popular and how visitors found us; they are not used to identify you personally. You can block or delete cookies in your browser settings, though some parts of the site may not work as well if you do.
How long we keep your information
We keep enquiry and customer records for as long as we need them for the purposes above — normally for the duration of our working relationship and then for as long as required for tax, warranty, insurance, and legal purposes. When we no longer need your information, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us to:
- Tell you what personal information we hold about you
- Correct anything that is wrong
- Delete your information, where we are not required to keep it
- Stop sending you marketing messages
Depending on where you live, you may have additional rights under local privacy law. Contact us using the details below and we will respond as required by the law that applies to you. We will not treat you differently for exercising these rights.
Security
We take reasonable steps to protect the information you give us, and we work with established service providers who do the same. No website or system is completely secure, so we cannot guarantee absolute security.
Children
This website is intended for adults. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
Links to other websites
Our site may link to other websites — for example a manufacturer, a review site, or a social media page. We are not responsible for their content or their privacy practices, and we encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "last updated" date at the top of this page. Please check back occasionally.
Contact us
If you have any questions, please contact price:
- Email: support@price.com
- Phone: (212) 565-5656